How do I shop on your Danny Boy Web site?
It is very simple. Like most established online shopping sites we use a ‘Shopping Cart’ system. This Shopping Cart facility is just the same as a shopping cart you would use in any shopping mall or supermarket. Any items you want to purchase are automatically placed in your Danny Boy website Shopping Cart until you are ready to proceed to the checkout.

Spend time browsing through our online Danny Boy Collection of merchandise and if there is something you wish to purchase just click the ‘ORDER’ button alongside that product. This will automatically send that selected product to you Shopping Cart.

After each item has been ordered you will be shown a ‘View Order’ screen that will display the items you have selected and a sub-total of the bill for those items so far.

After you have finished shopping you simply click the ‘CHECKOUT’ button that will be easily seen on the View Order’ screen. It is a simple few easy steps from there to fulfilling your order.

Can I order more than one of any Danny Boy product?
YES – Each time you click ‘ORDER’ against a selected product only one of those selected products is sent automatically to your Shopping Cart. If you wish to purchase more than one of that particular item you simply change the quantity on the ‘View Order’ screen that will automatically appear and then click the Update button.

If you change your mind at any stage prior to proceeding to the Checkout you can again simply increase or decrease the quantity against any selected item and click the Update button. If you wish to delete any selected item again simply enter “0” in the Quantity Field for that particular item and click the Update Button.

Can I order Danny Boy products by telephone?
Sorry - at present we do not have a telephone ordering facility established

Can I order personalised Danny Boy products from the site?
SORRY not at this stage but we are planning to increase our range of merchandise in the months ahead and will include the option of personalising appropriate products as they become available.               

What Credit Cards do you accept?
We accept Visa, Mastercard, Maestro and Paypal

Can you charge my credit card but deliver to a different address?
YES – When you reach the Checkout stage of your purchase you will be presented with a form to enter the details of the shipping address for the product or products you have purchased. This can be different from your own billing address.

Can I purchase a gift card for another person to use?
YES – You can order one of our Danny Boy Gift Certificates which you can personalise. Gift certificates can be used to pay for any products in your shop. They can be used multiple times until the amount is used up. Click here to purchase a Gift Certificate.

If I am unhappy with my purchase what is your returns policy?
Simply Click Here to view our comprehensive Returns Policy. Alternatively Click Here if you have an item you wish to return and select RMA to begin the Returns Request Procedure.

What are the postage/shipping costs for your various products?
When you proceed to the buying stage you will be advised of the postage/shipping costs for your geographic location for the specific items you have chosen.

I am concerned about credit card fraud, is your site secure?
YES – Site security is important to The Danny Boy Trading Company and you can shop with the knowledge that we have taken every precaution to maximise the security of your online shopping experience with our company.

In line with industry guidelines as used by the largest online e-commerce websites, The Danny Boy Trading Company uses secure server technology (Secure Sockets Layer or SSL) to virtually eliminate the possibility of any malicious intrusion by an unwanted intermediary intent on obtaining your personal credit card details during transmission. SSL is the recognised standard in secure website transactions and is the most advanced and up-to-date technology available today.

Our web designers and hosting company have been providing secure e-commerce websites for clients for over 15 years and there have been no reported instances of any credit card fraud in any of the websites they have created during this period of time.

We are therefore confident that your shopping experience on our Danny Boy website will be secure and free from any malicious credit card fraud.

Do you accept other methods of payment other than Credit Card?
YES – Although we are confident that your online shopping visit will be secure and paying by credit card will pose no problems for our customers we are happy to accept orders by alternative methods if you wish to do so.

PayPal : We can accept payment by PayPal. If you already have a PayPal account simply use this method of payment at the checkout stage. If not it is a simple procedure to register a PayPal account – simply Click Here for a detailed explanation of the PayPal system of online payment and registration of a PayPal account.

Printed Order Form: There is a facility on the Danny Boy website for you to select a ‘Printed Order Form’ option. You can simply print out your complete order and Fax it to us, Mail it directly to us or alternatively telephone us with the details of your order. We suggest you retain a copy of the printed order for your reference.

Do you have a store where I can view Danny Boy merchandise?
Sorry we do not operate any stores and our unique Danny Boy products are not available from any other retail outlets. The photographs we have chosen to highlight the various Danny Boy products on our website are reflective of the quality of the merchandise on offer. However if you are unhappy for any reason with any product you receive we are happy to refund your purchase simply Click Here to view our comprehensive Returns Policy.

Can I view your Privacy Policy?
YES – We here at the Danny Boy Trading Company take the privacy of your personal information extremely seriously and your confidence in dealing with our online facility is our number one priority. Click Here to view our comprehensive Privacy Policy.

Can I view your Terms & Conditions?
YES – Simply Click Here to view our comprehensive Terms & Conditions.

Can I purchase products using my own Currency?
On the Danny Boy Homepage you have the option of viewing the prices for the various Danny Boy products available in the following currencies – British Pound, Euro, American Dollar, Canadian Dollar, Australian Dollar or Japanese Yen.

Simply select the currency of your choice from the drop down menu available. This will present all the products on the site in that selected currency and will allow you to fully appreciate the level of expenditure you will be entering into when shopping by Credit Card on our Danny Boy website.

However your Credit Card statement will be billed in British Pounds with the appropriate exchange rate pertaining for your currency of choice at the time of your purchase.

Can I view descriptions of products in a language other than English?
YES – On the Danny Boy Homepage you have the option to view the site in English, French, Italian, Spanish and Japanese – simply select your preferred option from the drop down menu.

How do I unsubscribe from your regular Members Newsletter?
To receive our regular Members Newsletter you must choose to be on our email list. If however you wish to stop receiving our Member’s Newsletter at any time there is an ‘Opt-Out’ facility on each Newsletter that is sent to you. Selecting this ‘Opt-Out’ option at any stage will ensure you receive no further Newsletters.

However we wish to assure you that we will never provide your email address to any third parties nor will it used by us for any other reason other than sending you the regular Newsletter you have requested. You will therefore not need to worry about receiving unwanted spam from other sources as a result of providing us with your email address.

What are your Danny Boy office operating hours?
Ordering via our Danny Boy website can be placed online 24 hours a day, 7 days a week.

FAX orders can also be placed 24 hours a day, 7 days a week.

How do I make contact with you via the Internet?
Simply click on the CONTACT US button clearly marked on any page and complete the contact form. We will respond if necessary as soon as possible.

Where is the Danny Boy Trading Company located?
Our Offices are located in Belfast, Ireland. Here is our address and contact information:
The Danny Boy Trading Company
8 Station Road, Craigavad. Holywood. N.Ireland. BT18 0BP

Do you have a printed catalogue of all your Danny Boy merchandise?
Sorry. Not at this stage. However as our product range and customer base grows this is something we will review.

What browsers work best with your Danny Boy site?
Our Danny Boy site is designed to work on any modern browser.

If I am having problems shopping/browsing your site who can I contact?
We want to make your visit to our website as problem free as possible. If you are experiencing any difficulties please Contact Us with a detailed explanation of your problem so that we can take the necessary steps to rectify the situation for you as quickly as possible.

If you have other problems with our site or any other questions please Contact Us